#TDSU Episode 5:
Give the Newbies a Chance
with Kevin Leonor
Good CS samaritan Kevin Leonor links up with us to share what he believes might grease the wheels in this hectic hiring cycle. Let's stop searching for perfect-fit unicorns, and be open to training to the vertical.
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Timestamps:
00:00:00 - Find Culture, Train Skills
00:01:40 - Training to the Vertical
00:03:15 - Job Seekers Training for Success in Other Verticals
00:04:49 - Positioning as a Subject Matter Expert in Customer Success
00:06:22 - The Importance of Industry-Specific Skills
00:07:56 - The Importance of Cultural Fit in Hiring
00:09:21 - Combining Skills for Faster Onboarding
00:10:57 - Hiring for Hunger to Learn and Unique Aptitudes
00:12:31 - Eliminating candidates at an early stage
00:13:50 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts: Dillon's LinkedIn: / dillonryoung
JP's LinkedIn: / jeanpierrefrost Rob's LinkedIn: / rob-zambito 👋
Connect with Kevin: Kevin's LinkedIn: / kevin-leonor
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Description text goes here
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