#TDSU Episode 21:
Digital for the people!
with Julie Fox
Julie Fox is a giver, and she thinks every customer success organization deserves to embrace digital customer success. But her definition of digital differs just slightly...
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⏱️ Timestamps:
00:01:26 - Digital CS is for Everyone
00:02:41 - Building a Scaled CS Team for Amplification
00:03:52 - Maximizing Customer Interaction and Feedback
00:05:00 - Perspective from a Manager of Customers
00:06:14 - Trends in Winning and Losing Customers
00:07:19 - Bringing Customers Together for Growth
00:09:28 - An evolution
00:10:39 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: / dillonryoung
JP's LinkedIn: / jeanpierrefrost
Rob's LinkedIn: / rob-zambito
👋 Connect with Julie:
Julie's LinkedIn: / julie-fox-1b05395a
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Description text goes here
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Do you have a story to tell, an opinion to share?
