#TDSU Episode 8:
Customer Success Has a Leadership Problem
with Brad Davis
Brad Davis of Success Panda drops a bomb on the TDSU guys: there are few great leaders in customer success. The gang talks methods for upping our leadership game in the profession.
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Timestamps:
00:00:00 - Introduction to The Daily Standup
00:01:31 - Leadership and Customer Success
00:02:50 - The Deficit in Leadership
00:04:03 - The Importance of Leadership and Mentorship
00:05:26 - The Impact of Good Leadership
00:06:45 - Serving the Team and Humility in Leadership
00:08:04 - Being Agile as a Leader
00:09:14 - Clarity and Direction in Leadership
00:10:28 - A Dad Joke
00:11:59 - Like, comment, and subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
🤝 Connect with the hosts:
Dillon's LinkedIn: / dillonryoung
JP's LinkedIn: / jeanpierrefrost
Rob's LinkedIn: / rob-zambito
👋 Connect with Brad:
Brad's LinkedIn: / contactbraddavis
Success Panda: https://www.successpanda.ioTimestamps:
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Description text goes here
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