#TDSU Episode 9:

The Savior of Customer Success


There's a new Customer Success hero in town. Or...is there? The boys debate among themselves the purported next biggest thing in Customer Success….

  • Timestamps:

    00:00:00 - AI's the new gluten free

    00:01:30 - HubSpot's New Service Hub

    00:02:49 - A New Suite Within HubSpot for Customer Success Managers

    00:04:13 - AI in Tools and the Future of Automation

    00:05:25 - Learn how to be a guest on TDSU

    00:06:37 - The Vagueness of AI

    00:07:59 - The new features of Service Hub 2.0

    00:09:13 - Uniting Customer Support and Success

    00:11:36 - Like, comment, and subscribe!

    📺 Lifetime Value: Your Destination for Customer Success content

    Subscribe: https://lifetimevalue.link/youtubesub

    Website: https://www.lifetimevalue.show

    🤝 Connect with the hosts:

    Dillon's LinkedIn: / dillonryoung

    JP's LinkedIn: / jeanpierrefrost

    Rob's LinkedIn: / rob-zambito

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Previous

#10: Managing the Modern Hiring Process w/ Christine Raby

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Next

#8: Customer Success Has a Leadership Problem w/ Brad Davis